Refund Policy

At iptv-freetrial.com, your satisfaction is our mission. We stand behind the quality of our IPTV service and proudly offer a 30-Day Money-Back Guarantee to give you complete peace of mind.

30-Day Money-Back Guarantee

If you’re not satisfied with our IPTV service within the first 30 days of your subscription, you are eligible for a full refund – no questions asked.

We only ask that:

  • You contact us within 30 calendar days of your purchase

  • You provide your order ID or registered email

  • You briefly explain the reason for cancellation (optional but helpful)

✅ No risk.
✅ No hassle.
✅ 100% customer satisfaction.

Who Is Eligible?

Requesting a refund is simple:

📧 Contact us at: +44 7534 646107
📌 Include your order number or account email
📅 Make sure you’re still within the 30-day window
Our team typically responds within 24–48 hours, and approved refunds will be issued back to your original payment method.

When Refunds Are Not Granted

To prevent abuse, refunds will not be issued if:

  • You request after the 30-day window

  • You’ve used the service for more than 30 consecutive days

  • You were previously refunded or attempted multiple refunds

  • You breached our Terms of Service

Service Issues and Downtime

We strive for 99.9% uptime, but if you’re facing issues, please contact our support team first. Most problems can be resolved quickly. If not, we may offer extra subscription days or, when appropriate, a refund within your guarantee period.

Avoiding Chargebacks

Please contact us before opening a chargeback or dispute with your bank. We’re happy to help and resolve any issues promptly. Unauthorized chargebacks may lead to account suspension or blacklisting from our service.

We’re Here for You

Your trust matters. That’s why our refund process is transparent, fair, and customer-first. Try us risk-free and enjoy peace of mind with our 30-day money-back guarantee.